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Animal
Anime
Blind
Costume Blue
Cat's Eye
Crazy
Creepy
Crow
Demon
Devil
Dragon
Enhancing
Fancy Dress
Freaky
Funky
FX
Galaxy
Gothic
Horror
Mesh & Screen
Mini Sclera
Monster
Natural Effect
Novelty
Rx
Scary
Snake
Special
Theatrical
Ultra Violet (UV)
Vampire
Weird
Wild
Witch
Wolf
Zombie
Solution
Cases
View All
Natural
Before and After Gallery
Before and After Gallery Blue
Before and After Gallery Green
Before and After Gallery Grey
Natural Effect
Natural Blue
Natural Green
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Contact Us
We're here to help with any and every question you may have! Our team of customer service agents are here and ready to help.
To contact us, you can:
- Use the Support Ticket form below;
- Email us directly;
- Or, call us on (+44) 020 3318 1459.
If you are calling from the United States, please use the following number instead: (650) 249-3708.
Our Opening Hours
Please note that our customer services are closed over weekends and on bank holidays.
- Mon to Fri: 08:30am to 16:30pm GMT
- Sat to Sun: CLOSED
When closed, the phone lines are unavailable, and no support tickets/emails will be responded to.
If you create a ticket or email whilst we are closed you will receive a reply when we are next open.
Order Help FAQs
Tap each question below to open.
How can I track my order?
Once your order has been dispatched, you will receive an email with your tracking information so you can follow your parcel from our door to yours. If you have an account, you can Log In and view your Order History. Here you will find how to get the latest tracking information we have been provided by your courier.
Please note the opening hours above. If you call outside of our opening hours then we won't be reachable by telephone. We recommend instead using the contact us form or email address to get in touch.
Returning customers have access to an exclusive discount code. Find it on your Coloured Contacts Leaflet.
Before dispatch:
We can make quick adjustments to your address should you notice any inaccuracies.
If you need to change the products or contents of the order we have to cancel and refund.
After dispatch:
We are unable to cancel, change the contents of the order or the shipping address.
We can make quick adjustments to your address should you notice any inaccuracies.
If you need to change the products or contents of the order we have to cancel and refund.
After dispatch:
We are unable to cancel, change the contents of the order or the shipping address.
Work With Us
For collaborations, PR and sponsorship enquiries, please instead use our Affiliate Sign Up form.
We're always looking for new influencers to help to fill our Featured Gallery Page and social media channels. We also sponsor events, competitions and contests with prizes and voucher codes! See our Sponsorship Opportunities for more.